For any applications regarding infringement notices including infringement notice management plans (payment plans), withdrawals, user declarations, dispute of liability and extension of time requests, please click here.
The NCA will only issue refunds where there was a genuine machine fault, such as the machine not printing a ticket after payment has been accepted. The NCA does not supply refunds for overpayment, change of mind or lost tickets. You will need to apply in writing to the NCA for a refund to be considered.
If you wish to apply for a refund, complete the form below. Any supporting evidence is to be included with the form and e-mailed to parking@nca.gov.au
We acknowledge the Ngunnawal people as traditional custodians of the ACT and recognise any other people or families with connection to the lands of the ACT and region.
We acknowledge and respect their continuing culture and the contribution they make to the life of this city and this region.